Gregory P. Care and Dan Ross write for UX Magazine about The Practical and Legal Reasons Behind Designing for Accessibility. This informative article discusses the benefits of designing their mobile apps and websites for accessibility, including avoiding legal liability.
“Accessibility is a central and, in many ways, fundamental component of user experience, so designers of mobile applications and mobile websites should feel compelled to make their products accessible to users with disabilities. Inaccessibility can frustrate an individual with a disability and create a longstanding negative consumer association that can preclude that individual from taking full advantage of a mobile device, app, or website. Accessibility in this context makes good business sense, because it maximizes satisfaction and use by the growing number of individuals with disabilities who have mobile devices.
But it is more than just good business—it’s also a legal responsibility.”