How to Conduct a Card Sort to Develop Taxonomies

Today I will be giving a workshop at METRO: The Metropolitan New York Library Council on card sorting which is a type of usability test to discover how your users think about your website content so that your can organize it in a way that’s findable. I have made the content of the workshop available in a wiki if anyone is interested in learning about how to conduct card sorts. Here’s a description of the workshop:

“Web users spend an average of 8–10 seconds and three clicks on your Web site looking for what they need before they get frustrated and click away. Whether you are developing a new Web site or redesigning an existing one, it is imperative to determine an intuitive and usable navigational structure and taxonomy for your user community. Card sorting is a technique used in the information architecture field to determine a classification scheme that speaks to your user population. Discover how to use this quick and inexpensive technique to understand how your users think about your Web site and its content. Learn how to run both an open and a closed card sort, analyze the results, and make recommendations based on your data. This workshop explores both online and offline card-sorting techniques as well as analysis software. Make sure your information is findable and increase usability by involving your users in the process of designing your Web site — they will thank you for it!”