Colbe Galston, Elizabeth Kelsen Huber, Katherine Johnson, and Amy Long write for American Libraries about Community Reference: Making Libraries Indispensable in a New Way. This is an insightful piece about embedding librarians in communities.
“Libraries are constantly evolving to adapt to the needs and desires of our users. Most of these changes have occurred inside our buildings, from obtaining cutting-edge technology to providing self-service and redesigned spaces. While these changes have been vital, they have failed to increase our presence in the community. How can we truly demonstrate our value to our communities beyond our physical/virtual space, programming, outreach, and materials?”