10 Easy Customer Engagement Ideas for Small Business

Scott Gerber writes for Mashable about 10 Easy Customer Engagement Ideas for Small Business. After reading these suggestions, I can see most of them being easily adapted for use in libraries. There are some great ideas here:

  1. Our Customers Are Our Models
  2. Hold a Virtual Party
  3. Put the Spotlight on Customers
  4. Put Money In Your Clients’ Pockets
  5. Call Your Customers
  6. Geocache Scavenger Hunt
  7. Use YouTube
  8. Solicit Participation With Contests
  9. Make Yourself Accessible
  10. Show Your Fans Some Facebook Love