Online training programs in PC repair and maintenance will equip students with the technical skills and industry knowledge they need to work in tech support or a closely related field. Since virtually all businesses utilize computers and electronic data storage in their day-to-day operations, job opportunities may be found with a variety of employers.
This type of program usually results in a diploma or certificate and is designed to provide vocational training. Therefore, students will take courses exclusively relevant to PC repair and maintenance, not general education topics. Curriculums may include classes in networking, software management, information systems, cyber security, hardware, operating systems, and repair techniques. In some cases, courses may be applied towards an associate’s degree in a computer or technology-related field of study.
Some training on how to handle customer complaints is also very helpful to more efficiently diagnosing certain computer problems. PC repair and maintenance professionals may work in a variety of settings, such as technical support staff in offices, retail locations, or call centers. These are just a few possibilities. Some work directly with the public in a customer service capacity, while work behind the scenes on repairs. Of course, some positions will require both.
With the growing importance of technology in our daily work and personal lives, qualified computer repair and maintenance professionals are in great need. While experience and technical skills are typically valued more highly than formal education in this line of work, this type of program can be a way to get your foot in the door with an entry-level position.