Computer Support Specialist at a Glance

Projected Job Growth

  • +0% Job Growth for
    Computer Support Specialist

  • 2013
  • 2023

Average Salary for Computer Support Specialist

  • $0 Annual Pay
    National Average
  • $0 Hourly Pay
    National Average

Best States for Computer Support Specialist

  Employment
in 2011
Average
Annual Salary
Average
Hourly Pay
Virginia 8,810 $66,520 $32
Arizona 5,270 $58,970 $28
Colorado 5,040 $66,420 $32

Becoming a Computer Support Specialist

A bachelor's degree in computer science, information science, engineering, or a related field is a common requirement for computer support specialist careers. These degrees include instruction in computer programming, database system management, operating systems, and numerous mathematical topics. However, some employers hire candidates who have associate degrees or some postsecondary course work. The educational requirement is dependent on the demands of the position. Bachelor's degrees are needed for more technical jobs in computer support, while careers in call centers may not have high educational demands. Some employers offer on-the-job training to prepare new hires for the type of work they'll be doing. The training period typically lasts for three months, although it may be longer for more technical jobs, according to the BLS. Computer support specialist training may continue throughout a worker's career due to the need to learn about new and innovative technologies. To succeed as a computer support specialist you need to have strong interpersonal, listening, problem-solving, and speaking skills.
  • Discrete Math
  • Computer Programming
  • Operating Systems
  • Programming Languages
There are numerous certifications computer support specialist can earn, although they aren't always required by employers. These certifications are offered by software companies, such as Microsoft or Cisco. For example, Microsoft offers a Certified Desktop Support Technician (MCDST) certificate that demonstrates a proficiency in using the company's products, including Microsoft Office. Certifications like the MCDST can give job candidates a competitive advantage over their peers because they provide tangible proof of expertise.